Returns & Exchanges

At Total Digital Stores, we stand behind the quality of our electronics and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Whether it is a compatibility issue or a simple change of mind, we are here to help you through the return process.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully pack the electronics in their original manufacturer packaging, including all manuals, cables, and accessories to avoid restocking fees.

• 3.
  Ship to Service Center

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.

• 4.
  Inspection and Refund

  Once our technicians verify the condition and serial numbers of the returned hardware, your refund will be processed to your original payment method within 5-7 business days.