Frequently Asked Questions
Everything you need to know about shopping with Total Digital Stores.
What kind of warranty comes with my electronics?
All products sold by Total Digital Stores come with a standard 12-month manufacturer warranty. We also offer extended protection plans at checkout for additional peace of mind.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. We also offer express shipping options that deliver within 1-2 business days depending on your location.
What is your return policy for opened items?
We offer a 30-day return policy. If the item is opened but in like-new condition with all original packaging, you are eligible for a full refund minus a small restocking fee.
Do you offer technical support for new devices?
Yes, our dedicated technical team is available via live chat and email to help you set up your new devices or troubleshoot any hardware issues.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your delivery in real-time.